zendesk user
User sync is a powerful new feature designed to seamlessly import and periodically update user data from 3rd-party platforms into Evaluagent. i.e we help you import your users from your existing platforms (e.g Zendesk) and keep your user information up to date. E.g when an agent's name changes after marriage it gets updated in Evaluagent
The first implementation of user sync (beta) is on Zendesk and our existing Zendesk customers will be able to use this now
Click here to learn more about user sync.
Contact your Account manager to get started now!