EvaluAgent
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Boards
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404
Roadmap
Filters
Planned
12
Resetting filters
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In Progress
27
Linked 1-2-1 sessions
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46
Agent to be Chased for Acknowledgement
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27
Agent Performance Notifications
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Complete
12
Visible profile pictures
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15
Ability to set an action directly from a calibration
Product Ideas
1
Zoho Desk Integration
Product Ideas
19
Option for TM to acknowledge feedback
Product Ideas
8
Dispute a pending Audit
Product Ideas
12
Improve filtering
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23
Allow reviewing managers to query evaluations
Product Ideas
1
API: Add 3rd Party System Name
Product Ideas
27
Ability to create a "last month" chart
Product Ideas
11
Assign Scorecards to Evaluators
Product Ideas
6
Set reporting access via API
Product Ideas
26
Dynamic Custom Reporting Groups (Tenure Reporting)
Product Ideas
2
Permissions for Exporter
Product Ideas
1
Moving call display
Product Ideas
4
Call Recording: Floating Bar
Product Ideas
4
Create an Action Dashboard
Product Ideas
6
Dashboard Dates Comparison
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1
Add targets for SmartView Custom Dashboard metrics, as you could for the Classic Dashboard (Settings > Report Settings > Targets)
Product Ideas
6
SmartView dashboard
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3
Smartview Dashboard
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27
Trending for category performance
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7
Evaluation Timings
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6
Show Quota Completion %
Product Ideas
90
Customise Dashboard
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5
Salesforce: ability to import 'open' and 'pending' tickets
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