Recently our frontline teams have been holding team calibrations where agents will listen to each others calls and provide feedback both constructive and positive. These sessions have been valuable to both team managers and agents. To allow the full benefit of understanding the scoring process and allowing for open and honest conversations we would like agents to be able to evaluate their team members if invited by their Team Managers their QA team. If this is drilled to down to invitations permissions then the person could be from other teams. Currently this is completed without the platform we would love to introduce it via the platform.