Accessing Individual Evaluations via KPI report in Custom Reporting Groups
reviewing the idea
C
Chris R
On the KPI report, if I switch my view to Custom Reporting Groups, I can view all performance data of those groups that I have access to, down to agent level. However, if I click to view an individual evaluation, I'm not permitted to as this agent doesn't sit within my original reporting level access.
Jon (Product Manager @Evaluagent)
reviewing the idea