87
Customise Dashboard
in alpha or beta testing
Jon (Product Manager @Evaluagent)
in alpha or beta testing
R
Ryan I
This just doesn't seem to work.
Jon (Product Manager @Evaluagent)
in development
James (Software Developer @ EvaluAgent)
Merged in a post:
Radar Chart for line item progress
M
Magdalena M
Would it be possible to add the possibility to show the line item progress as a Radar Chart on the Dashboard?
The idea is to show all or selected line items in a Radar Chart according to their pass rate. This would then show agents the areas they are already good in and areas they need to improve in a very visual way. Having overlaping Radar Charts or two Radar Charts with, for example the results of the previous month and the current month, would further increase visibility on points that have improved, stayed the same or slipped.
James (Software Developer @ EvaluAgent)
Hello all, we have a large project coming up to improve the dashboard and we will factor this suggestion into the design process! Thanks
J
Joshua T
Having this within the any of the reporting sections, insights or dashboard would work. Similar to the pie chart graphic, possibly even as a toggle to switch between that as another metric to show. While in this case, the request is to help show individual agents their changes, this would be a good visual aid for higher level reporting to show at a glance improvements or identifying issues over a fixed period.
James (Software Developer @ EvaluAgent)
Merged in a post:
Ability to mark whether feedback has been given or not
B
Bonnie S
It would be handy to have a little tick box which can be seen on the dashboard to indicate whether feedback has been provided to the agent. For my area, there is a number or us that provide the feedback logged in evaluagent and it saves us having to have separate spreadsheets to keep track!
James (Software Developer @ EvaluAgent)
James (Software Developer @ EvaluAgent)
in design
James (Software Developer @ EvaluAgent)
Merged in a post:
Report on Quality deviation between teams, sites and languages
S
Sigrid L
We are aware that there are deviations amongst the auditors on how they score quality. However we are missing reports to provide us with the full visibility on the topic. We suggest to have a weekly average score in a breakdown by auditor, team, site and language and ability to filter.
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