Would it be possible to add the possibility to show the line item progress as a Radar Chart on the Dashboard?

The idea is to show all or selected line items in a Radar Chart according to their pass rate. This would then show agents the areas they are already good in and areas they need to improve in a very visual way. Having overlaping Radar Charts or two Radar Charts with, for example the results of the previous month and the current month, would further increase visibility on points that have improved, stayed the same or slipped.

It would be handy to have a little tick box which can be seen on the dashboard to indicate whether feedback has been provided to the agent. For my area, there is a number or us that provide the feedback logged in evaluagent and it saves us having to have separate spreadsheets to keep track!

It would be great to be able to select which line items we want to measure, rather than number of evaluations, since those numbers vary by team/timeframe but typically KPIs remain consistent across those two variables.

We are aware that there are deviations amongst the auditors on how they score quality. However we are missing reports to provide us with the full visibility on the topic. We suggest to have a weekly average score in a breakdown by auditor, team, site and language and ability to filter.